Wednesday, July 6, 2011

SmarTrip Pilot: Smooth Sailing So Far



click for larger

Looks like the pilot program to add value to your SmarTrip cards via computer is working well for the lucky few selected to take part.

From Mark:
Overall, it was very simple and quick. It seems to be well implemented. I could choose to store the [credit] card info or not (I opted not to save it.).

An interesting bit:

"Once you make your purchase online, the pass or stored value will not automatically be loaded to your card. You must touch your card to a rail fare gate, bus farebox, or Ticket Vending Machine (TVM) to load them. Please allow time for the instructions to be sent to the gates and fareboxes. It usually takes 1 business day for rail gates and Ticket Vending Machines to be updated and up to 2 business days for bus fareboxes. You need to touch your card to the gates, TVM or fareboxes within 30 days or your purchase will expire."

So, it looks like you need to plan ahead a day or two.
From Stephanie:
OK, I just gave it a shot, just to try it, and it appears to work.

You log in and have a shopping cart, to which you can add value. You can add $10-$200. You can also add up to two regional 7-day passes at a time (it looks like there may be other options at some point, but this is the only one I can see now. FAQ claims you can buy 10-ride passes, but I don't see that option right now)

You enter the amount to add, your credit card info, and submit the order (you can choose to save the credit card info, but do not have to). You also get these instructions:

"Once you make your purchase online, the pass or stored value will not automatically be loaded to your card. You must touch your card to a rail fare gate, bus farebox, or Ticket Vending Machine (TVM) to load them. Please allow time for the instructions to be sent to the gates and fareboxes. It usually takes 1 business day for rail gates and Ticket Vending Machines to be updated and up to 2 business days for bus fareboxes. You need to touch your card to the gates, TVM or fareboxes within 30 days or your purchase will expire."
 
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